If you have any questions at all, please please reach out. Thanks so much for your support! Appreciate you tones! THANKS!
-Your Junction Fam
YAY We’re looking forward to seeing you!
Please read all details prior to attending your appointment. If you would like any clarification or have any concerns, please reach out to us prior to your appointment.
A minimum of 48hours notice by phone to cancel an appointment is required.
“the small print” Cancellation Policy:
Once an appointment has been booked, we are reserving that time especially for you. In the event that you can not make your appointment, we require a minimum of 48 hours notice by phone. If we do not hear from you within this time frame, a fee will be charged based on the amount of time reserved as follows:
If less then 48 hours notice is given, you will be subject to a late notice fee of $20 per hour reserved. If you fail to arrive at your appointment or give less then 3 hours cancellation notice, a no-show fee of $40 per hour reserved will be charged. It is the salon guests responsibility to review all Junction policies prior to their appointment.
If you are feeling unwell, please give us as much notice as possible. We will wave the cancellation fee so long as a minimum of 3 hours notice has been given… but seriously, the more notice the better… this gives us a chance to re-book the appointment time and lessen the financial impact.
Any late notice or no-show fees must be paid prior to receiving future services.
Thank you for your continued support and understanding. This policy is in place to respect and protect the time and finances of our team and space. Please don’t hesitate to reach out with any questions or concerns.
– 
Kristina and The Junction Team.
Due to the nature of our business, all sales are final on all products and services. If there is a discrepancy, please be sure to reach out to a member of The Junction Team so that we can work together to resolve.
Hair services heavily rely on many variables, such as: Personal Taste, Preference, Communication, Chemistry, Timeline, Budget, Home Maintenance, and more.. Please know that we use top of the line products for best results, we focus on continued education to provide the best experience possible and we genuinely try our very best to give you the hair outcomes you were looking for. The Hairstylist and the Salon guest work as a team, we do our best to ask and answer questions to communicate our plan and realistic results. If at any point you feel unsure or unclear about a service or anything related to it, please ask. We’re a friendly, understanding bunch and want to make sure you’re feeling as comfy and clear as possible. Please also keep an open heart and open mind as you develop a relationship with your stylist. We are all individuals and genuinely do our best, though bare in mind, hair is not a robotic industry, every experience is custom and unique to the human in the chair and the stylish behind the work.
Hair color and perming are great options for transforming a look, though please keep in mind, we are working with chemicals here. We take a cautious, educated approach when it comes to chemical services, though please bare in mind that different folks have different sensitivities and new sensitivities can develop in time. Patch tests are recommended for chemical services. If a patch test is required, it must be done within 48hours- 14days of your service appointment. You are at a higher risk of reaction if you are having color/perm solution applied directly to your scalp vs. isolated in a foil. You are at higher risk of a reaction if you are placing bleach-lightener directly on the scalp. It is not recommended that you wash or simulate (brush or scratch) your scalp the day of your appointment. It is important to know that these reactions are rare, though a reality when it comes to chemical services. If you have any questions or hesitation, please inform your stylist and we will work with you on finding the best options available. If you have had a reaction to a chemical service in the past, it’s imperative that you inform your stylist prior to booking the service.
Hair transformations can take time to adjust to, even if you’ve been dreaming up this haircut for months and you’re 100% ready to commit to a new look… sometimes they are just straight up exciting… happy days! A big hair change could shift how you style your hair, what products you use and even how you decided to accessories, dress… it can shift a whole look if you want it to. No two hairstylists are created the same. We are a team based space and encourage guests to book in with any stylists on the team, just keep in mind that a new to you stylist won’t re-create a look that a former stylist has performed, we all have similar foundations in education, but just like penmanship, we’re all a little bit different.
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