Policies & Safety Procedures
If you have any questions at all, please please reach out. Thanks so much for your support! Appreciate you tones! THANKS!
-Your Junction Fam
If you have any questions at all, please please reach out. Thanks so much for your support! Appreciate you tones! THANKS!
-Your Junction Fam
YAY We’re looking forward to seeing you! Please read all details prior to attending your appointment. If you would like any clarification or have any concerns, please reach out to us prior to your appointment.
Our business hours have been updated to the following until further notice:
Tuesday to Thursday 10am-8pm
Friday and Saturday 10am-6pm
*other availability by appointment only with individual stylists*
A minimum of 48hours notice by phone to cancel an appointment is required.
“the small print” Cancellation Policy:
Once an appointment has been booked, we are reserving that time especially for you. In the event that you can not make your appointment, we require a minimum of 48 hours notice by phone. If we do not hear from you within this time frame, a fee will be charged based on the amount of time reserved as follows:
If less then 48 hours notice is given, you will be subject to a late notice fee of $20 per hour reserved. If you fail to arrive at your appointment or give less then 3 hours cancellation notice, a no-show fee of $40 per hour reserved will be charged. It is the salon guests responsibility to review all Junction policies prior to their appointment.
If you are feeling unwell, please give us as much notice as possible. We will wave the cancellation fee so long as a minimum of 3 hours notice has been given… but seriously, the more notice the better… this gives us a chance to re-book the appointment time and lessen the financial impact.
Any late notice or no-show fees must be paid prior to receiving future services.
Thank you for your continued support and understanding. This policy is in place to respect and protect the time and finances of our team and space. Please don’t hesitate to reach out with any questions or concerns.
– Kristina and The Junction Fam.
Click an item below to learn more…
1. Please wear a mask!
All guests who are entering the space are required to wear a mask. You may bring your own cloth or disposable mask, or purchase a mask from The Junction.
Please note: We will do our best to protect your mask throughout colour services, though please understand that there is a chance that damage or staining may occur. The team will be suited up in ppe, masks as well as eye protection… so don’t worry, we’ll all look rad together.
2. Sanitation stations
We have a handwashing and sanitation station at our front entrance, please either wash your hands or sanitize before entering the building. We also have hand sanitizer throughout the space and a restroom on the second floor.. please sanitize as needed throughout your visit.
3. Please arrive feeling healthy
Not feeling so swell? Please reschedule your appointment with as much notice as possible. It’s important to us to keep everyone feeling top notch. Fun fact: if a hairstylist isn’t feeling well, that results in a bunch of rescheduled appointments and lost income. We really want to make sure that everyone is taken care of and appreciate your support on this.
Please note, we are asking that folks please wear a mask in all shared spaces for the time being.
Unfortunately at this time, we can’t offer tasty treats or sips… boo! Please feel free to bring your own… though we do ask that what comes in with you, goes out with you as well.
We will keep our website and social channels up to date with any changes. Thank you for your support, we appreciate you.