YAY We’re looking forward to seeing you!
Please read all details prior to attending your appointment. If you would like any clarification or have any concerns, please reach out to us prior to your appointment.
A minimum of 48hours notice by phone to cancel an appointment is required.
“the small print” Cancellation Policy:
Once an appointment has been booked, we are reserving that time especially for you. In the event that you can not make your appointment, we require a minimum of 48 hours notice by phone. If we do not hear from you within this time frame, a fee will be charged based on the amount of time reserved as follows:
If less then 48 hours notice is given, you will be subject to a late notice fee of $20 per hour reserved. If you fail to arrive at your appointment or give less then 3 hours cancellation notice, a no-show fee of $40 per hour reserved will be charged. It is the salon guests responsibility to review all Junction policies prior to their appointment.
If you are feeling unwell, please give us as much notice as possible. We will wave the cancellation fee so long as a minimum of 3 hours notice has been given… but seriously, the more notice the better… this gives us a chance to re-book the appointment time and lessen the financial impact.
Any late notice or no-show fees must be paid prior to receiving future services.
Thank you for your continued support and understanding. This policy is in place to respect and protect the time and finances of our team and space. Please don’t hesitate to reach out with any questions or concerns.
– Kristina and The Junction Fam.